Store Manager
Store Manager
Location: 69 Wokingham Rd, Reading RG6 1LH, United Kingdom
Salary: £38,800 per year
Job Description:
We are looking for an ambitious and motivated Store /Butchery Manager to join our team in our store. This is a fantastic opportunity to join the town’s fastest growing business, responsible for overseeing the operations of the butchery department in a retail store. This position involves managing store and team, ensuring the highest quality of meat products and grocers, exceptional customer service, and efficient daily operations. Manage grocery & meat section and managing online sales and delivery, your role is to maintain the shop’s reputation and driving its success
Responsibilities:
- Supervise, train, and motivate a team of butchers, ensuring they follow best practices in meat cutting, customer service, and food safety.
- Assign tasks, establish work schedules, and manage staffing levels to meet business demands.
- Provide coaching, feedback, and performance evaluations to team members, fostering a positive and productive work environment.
- Oversee and participate in the preparation, meat cutting, and presentation of various meat products, ensuring consistency, quality, and accuracy.
- Train staff in proper meat cutting techniques, portion control, and product knowledge.
- Monitor inventory levels and collaborate with suppliers to maintain an adequate stock of fresh and quality meats.
- Lead by example in providing exceptional customer service, assisting customers with their inquiries, and guiding them in meat selection and cooking methods.
- Handle customer feedback and resolve any issues or complaints in a professional and satisfactory manner.
- Lead by example in providing exceptional customer service, assisting customers with their inquiries, and guiding them in meat selection and cooking methods.
- Handle customer feedback and resolve any issues or complaints in a professional and satisfactory manner.
- Enforce strict adherence to food safety, sanitation, and hygiene standards, ensuring compliance with health regulations and company policies.
- Implement and oversee proper handling, storage, and disposal of meat products.
- Collaborate with the visual merchandising team to create attractive and appealing displays of meat products.
- Ensure that display cases are clean, organized, and properly maintained to showcase the freshness and quality of products.
- Ensure proper maintenance and cleanliness of all equipment, including knives, cutting tools, and machinery
- Report and address any equipment malfunctions or maintenance needs promptly
- Assist in budgeting, cost control, and pricing strategies to optimize profitability
- Monitor sales, analyze trends, and make informed recommendations to improve product offerings and sales performance.
Skills Required:
- Strong leadership and managerial skills, with the ability to lead and inspire a team.
- Excellent customer service and interpersonal skills.
- In-depth knowledge of food safety regulations and best practices.
- Proficiency in inventory management, stock control, and ordering processes.
- Basic understanding of financial principles and budget management.
- Attention to detail and accuracy in product presentation and merchandising.
- Physical fitness and stamina to perform manual tasks and lift heavy objects.
- Effective communication skills, both verbal and written.
- Willingness to work flexible hours, including weekends and holidays.
- Have a minimum of 5 years as a Store / Butchery Manager
